FAQ
Answers to the frequently asked questions you may have about our company and program!
About Forta
What does Forta do?
Forta’s Mission is to clear the path to quality care for parents of children diagnosed with autism. Forta’s Family Powered Autism Therapy supports families by providing Applied Behavioral Analysis (ABA) training to parents and guardians so they can mediate consistent, quality ABA therapy.
What is ASD?
Autism Spectrum Disorder (ASD), hereafter referred to as Autism (which includes Asperger’s Disorder and Pervasive Developmental Disorder – Not Otherwise Specified [PDD-NOS]), is a complex, lifelong developmental condition that typically appears during early childhood and can impact a person’s social skills, communication, relationships, and self-regulation. The Autism experience is different for everyone. It is defined by a certain set of behaviors and is often referred to as a “spectrum condition” that affects people differently and to varying degrees.
While there is currently no known single cause of Autism, early diagnosis helps a person receive resources that can support the choices and opportunities as they define their path in life.
What type of therapy do you provide?
At Forta, parents mediate ABA care under the guidance of our world-class clinical team. Applied Behavior Analysis (ABA) is a set of principles that focuses on how behaviors change, are affected by the environment, and how learning takes place. Learn more about ABA therapy here. Our clinical results research paper shows parent training and involvement correlates with a significant improvement in the efficacy of ABA therapy (1).
What certifications do your instructors have?
The training team is composed of experienced clinical and training staff, including board certified behavior analysts (BCBA) who have delivered ABA therapy to clients with autism.
What type of instruction is given to support parents?
Forta currently is offering an online based curriculum. In addition, we provide virtual study sessions with a live instructor, support material, additional quizzes to aid in retention, one-on-one Q&A, and an active community of other parents taking the course. When your child is in ABA therapy, parents receive ongoing feedback and personalized training from their BCBA.
Eligibility
Can two parents or multiple family members mediate therapy?
Yes, both parents can take the training and work together to mediate the therapy hours. What it means to be family-powered is to work with all members of the family to create a therapy program that fits your needs and schedule.
What are the eligibility requirements to join Forta Parent Mediated ABA?
- Your child has ASD
- Your child has an active insurance plan that approves telehealth ABA services
- Currently reside outside the states of AZ, LA, NV, PA and SD
- Complete the Parent Training Program
- Complete an initial clinical assessment with one of our BCBAs
- Available for 15+ hours a week to work with your child
I live out of the US. Can I still take the training?
At this time our program is only available to parents who reside in the US.
What ages do you work with?
We serve parents of clients who are diagnosed with or evaluated for Autism Spectrum Disorder (ASD) and have multiple programs available for all ages.
Does my child qualify if they have multiple diagnoses?
Your child can still qualify for the program as long as the diagnoses fit within the clinical scope of the program and the main reason for seeking ABA services is for ASD.
Parent Mediated ABA
What is ABA?
Applied behavioral analysis is a therapeutic method developed based on extensive research on the causes and consequences of autism. It also relies on numerous studies on the behavior of children with autism and how they communicate, interact and respond to sensory information. Overall, most experts agree that methods based on ABA principles can significantly improve language and communication skills, attention, and problem behavior.
Will I be working with a BCBA at Forta?
Yes, you will work with your BCBA to develop and implement your therapy plan including live monitoring of your sessions from time to time.
Will the BCBA come to my house?
No. Therapy will be parent mediated in the home with children and your BT, while the BCBA will remotely attend a portion of your sessions via video conference.
Will I have a single dedicated Behavior Technician (BT)?
Ideally you will have one primary BT but during your time in ABA services you may have multiple BTs supporting you in order to fit your schedule and needs. This ensures you are continuing to receive the maximum amount of prescribed ABA as possible. This will lead to the most likely positive clinical outcomes.
How do I schedule therapy sessions?
Once you begin therapy at Forta you will be assigned a dedicated Client Success Manager (CSM). Your CSM will work with you and your BT to develop a schedule that works for your family.
We also offer “On Demand” therapy through the Forta App, which allows you to contact our support desk to schedule with any available BTs on our staff! This service is a great way to expand your weekly therapy hours as your schedule changes throughout the week.
What hours of the day are therapy sessions available?
You will have access to a clear schedule through the Forta App once you begin therapy.
When scheduling, what is the duration of each session?
Each session can vary depending on your schedule and the treatment plan created by your BCBA.
Do you offer care for non-autism cognitive conditions? (ADHD, social anxiety, behavior issues, etc)
Currently Forta is focused on supporting families with a child on the autism spectrum and does not currently offer a program for ABA therapy for non-ASD individuals.
Can ABA therapy help my autistic child with X conditions? Is ABA therapy successful for symptoms related to autism?
Every child with autism is different. Forta focuses on evidence-based ABA Therapy by structuring exercises that lead to benefits and outcomes. Various ABA therapy studies show documented improvement in increased focus, improved connections with family and friends, more effective communication with others, and the understanding of personal space and physical contact. Our goal at Forta is to help you and your family achieve the best possible outcomes with the support of ABA therapy.
Will I get paid for my time supporting services?
Forta is not currently accepting applications for parent-led paid services.
Can two parents or multiple family members mediate therapy?
Yes, both parents can take the training and work together to mediate the therapy hours. What it means to be family-powered is to work with all members of the family to create a therapy program that fits your needs and schedule.
Can a parent(s) mediate therapy for multiple children?
A parent or multiple parents can mediate therapy for multiple children so long as they are able to meet the criteria of mediating therapy for a minimum of 20+ hours.
Parent ABA Training
What is the Forta Parent Training Program?
Forta’s Parent Training Program teaches ABA concepts that will equip you with the tools to support your child’s unique needs. You will learn proactive and reactive strategies to assist your child in developing new skills, retaining existing abilities and promote positive behavior for your child to have success across multiple settings.
What does the Parent Training cover?
The training covers the basics of behavior therapy so parents can support their child’s development in the following areas:
- Cognition
- Communication
- Social emotional
- Adaptive living skills
- Behavior
- Sensory processing
Complete the application to see if you qualify for the free training. Our family care coordinators can schedule a call to give you a course overview and answer any questions.
What are the benefits of taking the parent training course?
According to a recent study, Parent Mediated ABA Therapy may increase positive outcomes over practitioner led therapy.
You will learn the benefits of implementing ABA programs including:
- How to observe and track behaviors
- Improve parent + child communication
- Accelerate child’s learning with enriching play
- Navigate episodes and acting out with tools and protocols
- Better coordinate your child’s care with specialists, doctors, teachers, and community members
How long is the parent training course?
The course consists of 6 modules, and optional live training sessions for additional hands-on practical training. The training is available for 30 days and to be completed on your own time and 100% online. The Forta training team provides you with training support including live, online study sessions and Q&A.
Is the parent training course on my own time or in classes?
As an online, self-serve course, the Parent Training Program should be completed entirely on your own time, pace and schedule. You will have access to a google classroom that offers optional live virtual classroom sessions, access to 1:1 meetings with our training team, study guides and mock quizzes. The goal course completion of our course is 30 days, with mandatory completion at 90 days.
Is the training course in person or online?
The training course is an online self-paced course with access to a google classroom that offers optional live virtual classroom sessions and access to 1:1 meetings with our training team to help you along the way.
Is there an exam following the training course?
No, there is no final exam or test of your skills. Our program is designed to teach you the skills you need to successfully support your child’s ABA therapy and continued learning before, during and after therapy sessions with your BT. Parents who are involved in the therapy process can have a profound impact on the results of the therapy.
I’m not a parent, but another relative. Can I complete the parent training?
We often accept other family members to join the primary guardian in the training but we do require that they have the ability to support therapy services with the child as well.
Can two parents or multiple family members support therapy?
Yes, both parents can take the training and work together to support ABA therapy.
Can a parent(s) support therapy for multiple children?
A parent or multiple parents can participate in therapy for multiple children so long as they are able to meet the criteria of delivering therapy for a minimum of 20+ hours.
Do I have to complete the training in exactly 30 days?
We encourage our parents to work diligently through the course and keep up with the classroom pace we set. We also require that parents who can not meet this demand, do complete it in 90 days.
If I complete the parent training course do I automatically qualify for parent mediated therapy?
During training our BCBA team will conduct a Clinical Assessment and develop a personalized Treatment Plan for your child. We will then submit your Treatment Plan for prior authorization with your insurance provider. Depending on the plan and provider, we cannot move forward with therapy until we receive this prior authorization for services.
After receiving the authorization and completing training, both your family and Forta will evaluate whether the program is a suitable fit. If we both agree, we will continue with therapy delivery and you will be introduced to a Clinical Coordinator who will work to match you with your dedicated BT and BCBA for the clinical assessment and ongoing therapy.
Due to varying eligibility requirements by state and insurance, completion of the Forta parent training course does not guarantee therapy delivery.
Insurance questions
Do you accept out of network providers?
Forta does work with a limited number of out of network providers so long as the provider approves your therapy and you agree to the terms and costs of the out of network billables.
Is my healthcare / insurance accepted?
ABA therapy is covered by most insurance plans. In order to assess our ability to provide care, are you interested in registering for an intake interview? If so, please fill out the getting started form on our site.
We will conduct an eligibility check with your insurance provider following your intake appointment but prior to beginning training. Once the eligibility check has been performed, further details on pre-authorization requirements, the copayment, coinsurance, and deductible required can be determined.
Do you accept Medicaid?
We are currently accepting Medicaid in the following states*: CA, CO, DC, DE, GA, IL, KS, MA, ME, NC, NH, NM, OH, OR, RI, SC, TN, VA, VT, WI, WY.
We are continuously working to expand insurance coverage and encourage you to apply so we can review the details of your plan.
*MCO Exclusions apply
What is the financial responsibility that I am accepting?
Our training program is provided at no cost, however as the guardian of our client, your child, you will accept responsibility to pay any necessary copays or coinsurance associated with completing a clinical assessment and receiving therapy.
My child doesn’t have insurance. Can I pay for the training and therapy out of pocket?
We are not accepting out of pocket payments at this time.
If I cannot afford the copayments are there services to help me?
We can also assist by providing payment plan options, financial hardship information and a list of grants and other opportunities for financial assistance.
When will I begin receiving bills for the program?
If applicable, your first copayment would be due after your first therapy session.
Is a copay owed for each session regardless of how long they are?
Copays and coinsurance payments will depend on your payor and prior authorization approval. We will cover your financial requirements during the intake and onboarding process before proceeding with therapy.
Diagnosis
Why are you asking for a diagnosis report?
For ABA services to be covered, your insurance provider will need a diagnosis report written and signed by a medical doctor or phd psychologist. Authorizations and claims will not be approved without proper documentation.
Why is an IEP/ARD school document not accepted?
Your insurance provider does not accept school documents at this time, unless they meet the above requirements. If this changes in the future, Forta would be happy to accept alternative forms of documentation that support an ASD diagnosis.
What if I have a school IEP showing ASD and not an ASD diagnosis from my physician?
If you have a school IEP that includes an evaluation of ASD, please apply and we will work with you to get approval from your insurance. In certain cases we may require an additional evaluation and diagnosis from your physician.
Can the doctor’s office send the report directly to you?
Please have them fax it to 650-360-6969 or email to clientrecords@fortahealth.com
Does my child qualify if they have multiple diagnoses?
Your child can still qualify for the program as long as the diagnoses fit within the clinical scope of the program and the main reason for seeking ABA services is for ASD.
What qualifies as a diagnosis?
To be accepted into Forta’s Parent Mediated ABA Therapy, we require that your child has been diagnosed with Autism Spectrum Disorder (ASD) and a clinician concluded your child has ASD (often marked F84.0). The clinician conducting the evaluations must sign the diagnosis and can be one of the following licensed practitioners: MD, DO, PhD Psychologist, PsycD.
If you have received a diagnosis for ASD, please apply and we will work with you to ensure you have your documentation in order prior to beginning therapy with Forta.
I don’t know how to scan the diagnosis report with every page, what do I do?
We recommend using a free scanner application such as Tiny Scanner or Adobe Scan for iOS or Android. We require the full report, not just select pages.
iOS: How to scan documents on your iPhone or iPad
Android: TinyScanner or Adobe Scan
My document does not have code F84.0 written on it, what do I do?
Please have your primary care physician send a signed and dated letter to you confirming the ASD diagnosis and ICD-10 code F84.0. ICD-10 code F84.0 for Autistic disorder is a medical classification as listed by the World Health Organization (WHO) under the range - Mental, Behavioral and Neurodevelopmental disorders.
If you are not able to acquire an updated report from your primary care physician, please let us know. Depending on your state, Forta may be able to conduct a new ASD evaluation to assist with acquiring an updated diagnosis report.
What if my report is older than 5 years?
We currently are not requiring a diagnosis be dated within 5 years, but it may put your ability to gain services at risk down the line. If you are insured by a Texas Medicaid program, you will need to have a report confirming ASD dated within the last 3 years.
Here are some actions you can begin to take to help gain ABA services:
- If a referral is required by your insurance provider, please request for the referral as soon as possible. If in an eligible state, we may also be able to assist with acquiring an updated referral or diagnosis.
- Schedule the reassessment appointment with a medical doctor or Ph.D. psychologist.
- Ask to be added to the cancellation list to receive notifications about any cancellation appointments.
- Regularly call the provider’s office to check for cancellations. It’s best to call the office thirty minutes after the office opens as the staff will have listened to any cancellation voice messages.
Most insurance providers require a full diagnosis to be on file in order to receive ABA services. A full diagnosis report includes the following:
- All pages of the diagnosis report must be included
- Report must include a Diagnosis of Autism Spectrum Disorder (ASD)
- OR Code - F84.0 (299.0)* listed on document
- Signed by MD, DO, PHD Psychologist, or PsycD
- Includes a recommended level of Autism support (i.e. level 1 or mild; level 2 or moderate; level 3 or requiring substantial support)
- A recommendation for ABA therapy
- Include at least one standard psychiatric evaluation for autism.
- Autism Diagnostic Interview-Revised [ADI]
- Autism Diagnostic Observation Schedule [ADOS-1, ADOS-2]
- Gilliam Autism Rating Scale [GARS] 1-2
- Diagnostic Interview for Social and Communication Disorders [DISCO]
- Childhood Autism Rating Scale [CARS]
- Autism Analytica [Virtual IPM]
- Others are accepted. Please submit the report you have available and we will review it to determine if it meets the required criteria for insurance approval.
- Thorough Background History (medical/family/educational)
- Developmental delays or regression
- Must be a recent report written within the last 5 years
- *If your insurance is a Texas Medicaid program, the diagnosis date must be within the last 3 years.